E-Reserves

This message came from Norlin's Reserves Department regarding passwords for e-reserves.

Hello from Norlin Reserves to any of you who staff a service desk:

If students are having trouble accessing electronic readings with the password their instructors have given them, suggest that they try the password in all lower case with no spaces between letters or numbers. Reserves has tried to change all the passwords to lower case (and inform the instructors) to avoid confusion; however some instructors may not have gotten the message.

Also, you can view the course password by going into staff mode in My Chinook, going to Reserves on the Libraries home page and pulling up the course by typing in the instructor's name. The password appears below the item ID list.

Any other problems, we are here at 2-3977.

Barry and Sandy