IM Service Working Again

From Mark Mabbett - As far as I can tell IM is serviceable again--please staff it as you normally would. They're still working on some issues so it isn't perfect yet but basic functionality is back. Right now transferring, IP addresses, and emailing yourself transcripts isn't working. But that should be back at some point. There is also a character count for all messages, just like you were answering a text message. It will count down from 140 but you can ignore that and make it go to negative numbers. Also, the guest IDs are really long now, something like 25 digits. Most importantly, the default status is set to Away when you log in so you'll need to change that to Available as soon as you log in. They are working on setting that default back to Available. Be patient and let the IM TF know if something is wrong and we'll see what we can do.